Traveling alone is a big milestone for a child — and a major decision for any parent. That’s why airlines like Southwest offer special services to ensure young travelers are safe, supported, and cared for throughout their journey. If you’re planning to send your child on a solo flight, it’s essential to understand the Southwest Unaccompanied Minor policy.
Below, we break down everything you need to know — from age restrictions to costs — along with a helpful contact number: +1-833-750-0395.
Southwest Airlines provides a dedicated Unaccompanied Minor (UM) service for children ages 5 to 11 who are traveling without a parent or guardian. This program includes in-air and airport supervision, ensuring your child is always safe from departure to arrival.
Children 12 and older may travel alone without enrolling in the UM program, though Southwest does not offer optional supervision for this age group.
0–4 Years: Not permitted to travel alone under any circumstances.
5–11 Years: Must use the Unaccompanied Minor service if not accompanied by someone 12 or older.
12–17 Years: Can travel alone; UM service not available but airline staff may assist upon request.
Important: Only nonstop or direct flights are allowed for unaccompanied minors. Layovers or connecting flights are not permitted.
The Unaccompanied Minor fee is $100 each way, per child. This is in addition to the airfare.
The fee covers:
In-flight supervision
Gate-to-gate escort service
Priority boarding
Secure handoff at the destination
You can book a Southwest Unaccompanied Minor flight by:
Visiting southwest.com
Calling Southwest Customer Support at +1-833-750-0395
You’ll need to provide:
Child’s full name, age, and date of birth
Emergency contact details
Information for the drop-off and pickup adults (including government-issued ID)
Arrive at least 2 hours early
Bring your child’s birth certificate or passport
Get a gate pass to escort your child to the gate
Ensure the receiving adult also brings a valid ID and arrives early
Southwest staff will supervise your child from check-in to arrival. They’ll only release your child to the authorized adult listed at booking.
1. Can my child fly alone on connecting flights with Southwest?
No. Southwest only allows unaccompanied minors on nonstop or direct flights.
2. What is the minimum age for a child to fly alone on Southwest?
The minimum age is 5 years old, and they must use the Unaccompanied Minor service.
3. How much is the unaccompanied minor fee on Southwest?
The fee is $100 one-way per child, in addition to the base ticket fare.
4. Can I book a UM flight over the phone?
Yes! You can book by calling +1-833-750-0395 for assistance.
5. What documents are needed?
You’ll need a birth certificate or passport for the child and valid photo ID for the drop-off and pickup adults.